Services

Every channel after the first order. One plan behind all of them.

Most brands hire one agency for email, another for SMS, and a third for loyalty, then wonder why customers hear six different voices. We run your whole retention system from one plan, so every message knows what the last one said.

Get a free retention audit Schedule a strategy call

Messaging channels

Reach customers where
they actually read.

Every channel has a job. Email carries the story, SMS carries the moment, and newer channels reach customers your inbox can’t. We decide which message goes where, so no customer is overloaded on one channel and forgotten on another.

Email marketing

Your highest-earning owned channel, when it’s built properly.

Flows, campaigns, design, copy, A/B testing, campaign calendars

SMS marketing

Short, timely messages that drive action within minutes.

Compliant list growth, flows, campaigns, frequency control

WhatsApp marketing

Conversational messages in the app your customers already use daily.

Setup, templates, flows, two-way conversations

RCS messaging

Rich, branded texts with images and buttons, sent where carriers support it.

Setup, rich message design, fallback to SMS

Push notifications

Instant reach to app users and site visitors.

Browser and app push, triggers, timing

Instagram DM automation

Turns comments and DMs into subscribers and sales.

Keyword triggers, DM flows, capture into your list

Revenue systems

Give customers a reason
to come back on their own.

Messages bring customers back once. Systems keep them coming back. These programmes turn single purchases into habits, and happy customers into your next customers.

Product subscriptions

Predictable, recurring revenue from your best products.

Offer design, subscriber flows, churn prevention, win-back

Loyalty rewards

Rewards that make the second, third and tenth order feel worth it.

Programme design, tiers, points, reward emails and SMS

Referral programmes

Customers who bring their friends, at a fraction of ad costs.

Incentive design, launch, referral flows, tracking

Cross-sell & upsell

Higher order values from the right product at the right moment.

Post-purchase offers, product recommendations, bundles

Lifecycle foundation

The part nobody sees,
and everything depends on.

Great campaigns fail on a weak foundation. If emails land in spam, segments are guesswork, or the journey has gaps, no amount of sending fixes it. We build this first.

Deliverability

Makes sure your messages reach the inbox, not spam.

Domain authentication (SPF, DKIM, DMARC), warm-up, list hygiene, monitoring
Deliverability score 70 → 92

Segmentation & personalisation

The right message for each customer, based on what they actually do.

Behaviour and RFM segments, VIPs, churn risk, dynamic content

Lifecycle journeys & automations

A connected path from first visit to loyal customer.

Customer journey mapping, welcome to win-back flows, retention strategy

Integrations

Your tools, connected into
one system.

Retention breaks when data sits in separate apps. We connect your store, messaging platform, and retention apps, so every message uses everything you know about the customer.

Platform integrations

Shopify, WooCommerce, BigCommerce, and subscription, loyalty, review, and support apps, connected to Klaviyo or your messaging platform.

Custom API integrations

For tools that don’t connect out of the box.

AI workflows

Claude, Grok, and Klaviyo, used for faster analysis, testing ideas and content at scale, always reviewed by a curator.

Where to start

You don’t need
everything at once.

Most brands start with two or three services, then add more once the foundation is working. The free audit shows which ones will earn the most for your brand first.

If your brand… Start with
Has a list but low email revenue Deliverability, lifecycle journeys, email
Gets one-time buyers who don’t return Segmentation, loyalty rewards, win-back flows
Sells consumables or refills Product subscriptions, replenishment flows, SMS
Has strong customers but slow growth Referrals, cross-sell & upsell, VIP segments

How Kuratyx Work

  1. Audit the system.

    We go through the account the way a technician goes through an engine: Email Deliverability, Flow Automations, Manual Campaigns, Integrations, Subscriber List Growth, SMS setup. You get the findings whether or not you hire us.

  2. Find the leaks.

    Every account has them: a welcome flow that lands in spam, a churn segment nobody built, sending campaigns quietly hurting inbox placement. We rank them by revenue at stake.

  3. Rebuild the journey.

    Within 30 days of starting, you have a written retention roadmap and the highest-value flows live and campaigns sending.

  4. Optimise forever.

    Campaign calendars, A/B tests, automations, segmentation refinements, and monthly reporting against one number: revenue from customers you already have.

FAQ

Questions, answered.

Do I need to use every service?

No. We recommend only what will earn the most for your brand, starting with the foundation.

Which platforms do you work with?

Klaviyo is our deepest expertise. We also work across Omnisend, Attentive, Postscript, Customer.io, Recharge, Appstle, Yotpo, and more.

Do you work with brands outside Shopify?

Yes. We work with Shopify, WooCommerce, BigCommerce, and other eCommerce platforms, as long as your messaging platform connects to your store.

How is pricing set?

Every engagement starts with a small monthly base fee, agreed upfront, based on the services you need. It only rises when revenue from your owned channels grows past a baseline we set together.

Is there a long contract?

Engagements start with a three-month minimum, because retention needs time to compound. A welcome flow, a loyalty programme, or a deliverability fix shows its full value over months, not weeks.

YOUR NEXT GROWTH CHAPTER

The revenue is already here.

You don’t need more customers to grow. You need more from the ones you have. Let’s start with a 30-minute call.

Schedule a strategy call